Healthcare commerce design / Pharmacy app
My Medical Shop unifies medicine ordering, lab test booking, prescription upload, checkout, and order tracking into one clear mobile commerce flow.
Overview
Operational gap
My Medical Shop needed to sell three very different things through one app — everyday medicines, lab tests that need appointment slots, and ayurvedic products — plus handle prescription uploads for regulated drugs. Each journey had its own rules for browsing, cart, and checkout, and without a shared system, the app risked feeling like three apps stitched together.
Product logic
We designed a single home screen with four clear entry points — Order Medicines, Lab Test, Ayurveda, and Upload Prescription — that all move into the same cart and checkout flow: choose order type, confirm address, pick a payment method, done. When a cart contains a prescription-only medicine, the prescription upload step appears as a clear gate, with a free doctor-consultation option for shoppers who do not have one yet.
Design response
Because every journey shares the same list → cart → checkout → track shape, a shopper who has ordered medicines already knows how to book a lab test or reorder a monthly prescription with Repeat Order. Order tracking reuses the same status states — Created, Shipped, Delivered, Cancelled — for both medicine and lab orders, all documented across a 60+ screen handoff-ready UI kit.
04 — Colour
05 — Type
06 — Screens
Explore the product flow
01 / 0707 — System coverage
Beyond the seven hero screens, the handoff kit documents every journey end to end — from first registration to a delivered order. A selection, grouped the way the flows were designed.
08 — Outcomes
More work
Work with us
From first flows to a store-ready product, we design apps around what users actually do — and back it with a real design system.
Send a short brief and we will reply with a scoping conversation — no obligation.
